Brief Bio
20 years of professional experience with organizations that are Industry leaders in Business Process Management, Shipping, Telecom and Non-banking financial companies
Leveraging Lean, Six Sigma and Design Thinking to drive inclusive culture for improvement and innovation.
Management Consulting to institutionalize culture, drive change and transformation.
Partnering to identify and drive swift and sustainable implementation of Robotic Process Automation.
Training and corporate culture building to drive a quality centric mindset.
KEY AREAS
Design Thinking
Robotic Process Automation
Customer Experience
Data Analytics
Lean & Six Sigma
High Impact Communication
Coaching & Mentoring
KEY ROLES
Management Consultancy
Change Management
Relationship Management
Training and Development
Project Management
CERTIFICATIONS
Design Thinking Practitioner
Unbox / Infosys
Project Management Professional
Project Management Institute
Storytelling - Leadership Communication
Northwestern University / Online
Understanding User Needs
University of Michigan / Online
Lean Six Sigma Black Belt
SSMI
ITIL V3 Foundation Certified
Infosys
TA 101 Human Behavior
ITAA / Infosys
Lean Coach
Infosys
Precision Questioning and Answering
VerVago / Infosys
Prince2 Foundation
APMG International, UK
Most Importantly
I feel grateful.
My deep interest for music, books, writing, cooking and long walks will never die. I am getting better at these slowly... but surely.
I tend to be a critique whenever I listen to music, read an article, hear a speech or watch a movie.
Live performances of all sorts captivate me.
Silently, I admire the traits that I observe in my family, friends and acquaintances.
I am happy that I continue to run / exercise at least 4 times week just to stay healthy.
I am grateful... always